Terms of service

Honeywood Home Terms of Service

Welcome to Honeywood Home. By using our website or placing an order with us, you agree to these Terms of Service.

1. Products and Product Information

We make every effort to ensure that product descriptions, images, measurements, colours and prices are accurate. However, colours may appear slightly different depending on your screen or device.

Furniture measurements and product specifications should be checked before placing an order.

2. Orders and Payments

An order is confirmed once payment has been successfully received and the order has been accepted by Honeywood Home.

We reserve the right to correct pricing or product information errors and to contact customers if an issue affects an order.

3. Custom Orders

Some Honeywood Home furniture may be custom-made according to the customer’s selected size, fabric, colour, design or other specifications.

Customers are responsible for checking and confirming their selected specifications before production begins.

Custom-made products may not be eligible for change-of-mind cancellation or return once production has started, subject to applicable South African consumer law.

4. Delivery

Delivery times may vary depending on the product, availability, production requirements and delivery location.

Customers must provide accurate delivery information and ensure that someone is available to receive the order where required.

Any applicable delivery charges will be communicated before the order is completed.

5. Returns, Refunds and Defective Products

Returns and refunds are handled according to our Return and Refund Policy.

Nothing in these Terms of Service limits any rights that customers have under applicable South African consumer law.

6. Website Use

Customers agree to use this website lawfully and not to misuse, damage or interfere with the website or its services.

7. Changes to These Terms

Honeywood Home may update these Terms of Service from time to time. The latest version published on our website will apply to future use of the website and orders.

8. Contact

If you have questions about these Terms of Service, orders or our products, please contact Honeywood Home using the contact information provided on our website.

By using our website or placing an order, you acknowledge that you have read and understood these Terms of Service.